BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. is offering skilled and qualified Registered Nurses looking for opportunities to grow their career and enjoy comprehensive benefits in a fast-paced, friendly environment to join their team as a Medical Support Specialist.
BioLife Plasma Services aims at providing the highest quality plasma to ensure the availability of life-saving therapies for patients. The Top Employers Institute recognized it as a Top Global Employer in 2023 based on independent research and assessment of the company’s workplace environment. BioLife Plasma Services also won the Pharma Company of the Year award in 2019.
The Medical Support Specialist will help in determining donor eligibility to donate plasma, manage donor adverse events, review laboratory results, notify donors of unsuitable results, etc. He/ She works under the supervision of the Center Manager for operational guidance and under the Center Physician for medical issues.
The Medical Support Specialist may also be eligible for incentive benefits and participation in Medical, Dental, Vision, Life Insurance, charitable contribution march, personal days and vacations, paid volunteer time off, and other benefits.
Employer Name: Biolife Plasma Services
Position: Medical Support Specialist
No. of Vacancies:
Salary: $40 – $50 per hour
Employment Type: Full-time (R0091237), Mid-Senior level
Location: Lemon Grove, California, United States
Languages: Candidates must have knowledge of the English and French languages.
Education: Candidates should have a Bachelor’s Degree or equivalent graduate of a recognized educational nursing program
Experience: Candidates should have at least two years of experience in a clinical or hospital setting, which includes:
- The candidate should be currently licensed or certified in the state where duties will be assigned as Registered Nurse (RN), Nurse Practitioner (NP), or Physician Assistant (PA)
- The candidate should have current Cardiopulmonary Resuscitation (CPR) and AED certification
- The candidate should fulfill state requirements in the state of licensure for basic IV therapy
- The candidate should be able to satisfactorily complete the FDA-approved training requirements for BioLife Medical Support Specialist
- The candidate should preferably possess a minimum of two years of experience in a clinical or hospital setting
- The candidate should possess effective communication skills. He/ She should possess effective coaching and counseling skills
- The candidate should be detail-oriented and customer service oriented. The candidate should have basic computer skills and should be willing to work with other Center Medical Team members to ensure coverage of all operating hours.
- The candidate should be able to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, notify the donor of unsuitable test results
- The candidate should be able to work directly under the supervision of the Center Manager or Assistant Manager for operational guidance and under the supervision of the Center Physician for medical issues
- The candidate should be able to familiarize him/herself with the regulations guiding the plasma collection industry and/or manufacturing environment. The candidate should be able to follow the guidance provided by BioLife Medical Affairs and provide center-level support for environmental, health, and safety (EHS)
- The candidate should be able to determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required
- The candidate should be able to evaluate and manage donor reactions, which occur at the facility as outlined in the SOPs. The candidate should be able to follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities
- The candidate should be able to manage donor deferral, review test results, and notify donors of unsuitable test results per applicable SOPs. The candidate should be able to initiate and investigate Post Donation Information (PDI)
- The candidate should be able to refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, solve problems, or guide donors concerning medical or technical issues, including donor safety and eligibility
- The candidate should be able to demonstrate continued competency in the performance of responsibilities that come with the job and complete periodic assessments with the Center Physician per available SOPs
- The candidate should be able to assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)
- The candidate should be able to conduct a pre-placement evaluation of new hires to include an assessment of the medical history questionnaire
- The candidate should be able to support the hepatitis B and Seasonal Flu vaccination programs for employees as applicable
- The candidate should be able to maintain applicable employee medical records. The candidate should be able to assist in training employees as required and be a member of the EHS site committee. The candidate should be able to manage employee incidents and determine whether further evaluation is required by occupational health/ER. The candidate should be able to refer to EHS guidance regarding employee incidents
- The candidate should be able to administer first aid to employees as required. The candidate should be able to act as Pandemic Coordinator when authorized by the EHS
- The candidate should be able to support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. The candidate should be able to perform all required duties in the area of Medical History (including, but not limited to 10%)
- The candidate should be able to greet donors as they enter and exit the donor floor. The candidate should be able to take and record donor pulse, blood pressure, and temperature measures and monitor the electronic donor questionnaire system
- The candidate should be able to carry out a finger stick, test sample, and record other donor measures including hematocrit, total protein, and weight. The candidate should be able to enter donor information into the Donor Information System (DIS)
- The candidate should be able to routinely make decisions in determining donor’s eligibility and seek guidance from Center Physician and Center Management (including Quality) for medium to high-impact decisions and urgent matters
- The candidate should be able to coordinate with the Center Management team and Quality to ensure successful operation standards are met. The candidate should be able to regularly advise and consult with donors/customers
- The candidate should be able to attend employee meetings and other team meetings as required, and should also be able to multitask and work as a team player. He/ She should pay attention to details and work independently.
- The candidate should be able to support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through the use of company-approved procedures (including but not limited to 5S, Value Stream Mapping, and Kaizen)
- The candidate should be able to maintain the general cleanliness of the work area and assist other work areas as needed to ensure a clean and professional environment. He/ she should also be willing to travel when required
Who can apply?
Candidate must be a citizen or a permanent resident in the US and must be able to work in the US.
How to Apply:
If you meet all the requirements, you can proceed to apply by visiting the application portal on Takeda’s official career site. Applicants must ensure to provide the correct information in their application. One of the hiring managers will review your application and contact you if you are a good fit for the position. If you qualify for the job, a time will be arranged for a virtual or physical interview. If you are successful in the interview process, the company will contact you with the job offer.